Secure Payments

Payment Policy

How payments work at Vidigo

Last updated: January 20, 2025

Accepted Payment Methods

Credit & Debit Cards

  • Visa
  • Mastercard

Digital Wallets

  • Apple Pay
  • Google Pay

Payment Security

Your Security is Our Priority

  • All transactions are encrypted with SSL/TLS
  • PCI DSS compliant payment processing
  • We never store your full card details
  • 3D Secure authentication for added protection

Billing Information

Credit Purchases

Credits are purchased as one-time payments. You will receive an email receipt for each purchase. Credits never expire once purchased.

Currency

All payments are processed in GBP (British Pounds). All prices shown on the site are in GBP.

Receipts & Invoices

A receipt is automatically emailed to you after each successful payment. You can also download invoices from your account dashboard at any time.

Failed Payments

If Your Payment Fails

Payment failures can occur for various reasons. Here's what to do:

  • 1. Check your card details are entered correctly
  • 2. Ensure sufficient funds are available
  • 3. Contact your bank if the issue persists
  • 4. Try an alternative payment method

Payment Support

If you have any questions about payments or billing, please contact us:

Billing Support:billing@vidigo.online